RF:G Troubleshooting

Troubleshooting

 * Make sure you're on the latest SF version and update: https://github.com/Rast1234/SyncFaction/releases
 * Sometimes after installing the required .NET version you will need to restart your computer for SF to work.
 * DON'T use RSL1 for the Steam version of the game, it won't allow you into multiplayer due to cheating concerns.
 * If you have both the Steam & GOG versions installed, lots of drives or SF is having issues finding your game install: put  in the game folder.
 * If your anti virus detects  as malware you can be assured it's a false positive, it's open source on github and developed by a trusted member of the community. You can safely make an exception in your anti virus software.
 * If SyncFaction has trouble downloading the patch and shows an error starting with  it's probably being blocked by your firewall.
 * If you're unable to move your character, pause the game and then unpause.
 * If you're unable to connect to a lobby, go back to the main menu then back into multiplayer. If it still doesn't work you will need to restart your game, the host of the lobby can also try starting a new lobby if it still doesn't work.
 * If your GPU only has 1gb of VRAM try turning down all graphics settings down to minimum. This still may not help, more than 1gb of VRAM is required.
 * NUCLEAR option if other troubleshooting steps above fail or your game is frequently crashing: delete the  folder in   and verify your game with Steam or GOG Galaxy
 * When reporting issues or asking for help, please use Generate report button and share generated text. It's hidden under "Dev Mode" toggle.

Saving Space

 * After you've updated to the current latest version of the patch it's safe to delete the  folders. These are downloaded and unpacked patches
 * This is because patch is also saved into  folder and will be restored from there when required
 * However, don't delete mods if you have any, or you will have to download them again
 * Extreme option is to delete  folder. This is a backup of vanilla files and can be used to quickly switch your game back to un-patched version. Without it, you'll have to verify and redownload game files from Steam/GOG

Confirming Patch Installed Correctly

 * On the first loading screen before the main menu you should see  at the bottom right. Example
 * When creating a custom match the default options should have fleetfoot selected as the starting backpack.
 * You should see DLC Wrecking Crew & custom maps when going through map selection such as Storage, Abandoned, Nordic Bonus, Ruins, Imperial etc.
 * You should see DLC Weapons when going through weapons such as the Subverter, Spiker, Misslepod etc.
 * You should see new characters in the multiplayer customization screen such as Jenkins, Sam, Voice of Mars etc.

Networking Issues

 * As the game relies on THQN servers and it seems NAT punching isn't always reliable some connection issues like not being able to join certain player & players not being able to join you may require manual configuration of your network to resolve.
 * Ensure  isn't blocked by the Windows Firewall for both   and   connections. You can make new rules to   for both   and   by searching for  . See the guide below for more advanced instructions.
 * Ensure all the games ports are forwarded in your routers firewall: you will need to setup a Static IP on your computer and forward the following ports in your router:,  ,  ,  ,  ,  ,  ,  ,   &  . Consult your routers manual on how to do this and see the guide below for detailed instructions on setting up a Static IP.
 * You can also setup DMZ for your Static IP but this is less secure. Consult your routers manual on how to do this.
 * It's possible your ISP is blocking ports, you can try using their app if they provide one or calling them and asking them to unblock all ports.
 * It's possible issues may be caused by a bad router/modem.
 * How to Assign a Static IP Address in Windows 10 or 11
 * How to Create Advanced Firewall Rules in the Windows Firewall

Configs & Save Data Corruption

 * It's unknown if this is required but it might be worth a try if you've followed all previous troubleshooting steps and you're still having issues with your game.
 * Delete  in  . This will reset all your settings to default and you will have to reconfigure them the next time you start your game.
 * Steam save:  or  . Backup   and delete it. Warning: this will reset both your singleplayer and multiplayer progress.
 * GOG save: . Backup   and delete it. Warning: this will reset both your singleplayer and multiplayer progress.
 * Note: It's possible to transfer the Steam save to GOG or vice versa so you can try that also.

Improving Game Stability

 * 1) Right click   in your game folder.
 * 2) Select   in the context menu.
 * 3) Select the   tab.
 * 4) Tick.
 * 5) Click.
 * 6) Tick.
 * 7) Click ok to both windows.
 * 8) If on Windows 11 follow the below additional steps.
 * 9) Open the   app.
 * 10) Navigate to System > Display > Graphics > Add an app > Desktop app > Find.
 * 11) Once it's added, search for rfg and click.
 * 12) Tick.
 * 13) Make sure you select exclusive fullscreen inside the games option menu.

Microstuttering Fix

 * Disable VSYNC in the games option menu.
 * Force VSYNC in your graphics card control panel.
 * Cap the framerate to your refresh rate in your graphics card control panel.
 * Make sure you select exclusive fullscreen inside the games option menu.